SMS & Messaging Terms
Last updated: June 19, 2026 · Effective: June 19, 2026
These terms describe how Snipzs and the barbers/shops on it use text messages (SMS) and email to communicate with you. They supplement our Terms of Service and Privacy Policy.
1. Consent to receive messages
By providing your phone number and opting in, you consent to receive text messages from Snipzs and the barber or barbershop you interact with. Consent is not a condition of purchasing any goods or services.
For marketing/promotional texts (for example, offers from your barber), we obtain your prior express written consent before sending.
2. Types of messages
- Transactional: appointment confirmations, reminders, changes, and account or security notices.
- Marketing: promotions, offers, and re-engagement messages from a barber or shop (only with your consent).
3. Message frequency
Message frequency varies based on your appointments and the senders you interact with.
4. Rates
Message and data rates may apply. These are charged by your mobile carrier and are your responsibility.
5. Opting out (STOP)
You can opt out of texts at any time by replying STOP to any message. After you send STOP, we will send one confirmation and then stop sending you marketing texts. You may still receive essential transactional messages where permitted, or you can contact us to discuss.
To unsubscribe from marketing email, use the unsubscribe link in any marketing email or contact us.
6. Getting help (HELP)
Reply HELP to any text for assistance, or email support@snipzs.com.
7. Carriers and delivery
Message delivery depends on your mobile carrier’s network and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
8. Responsibilities of barbers and shops
Barbers and shops that send messages through Snipzs are responsible for obtaining valid consent from their clients and for complying with applicable laws, including the U.S. Telephone Consumer Protection Act (TCPA), CAN-SPAM, and carrier requirements. See our Acceptable Use Policy.
9. Contact
Questions about messaging? Email support@snipzs.com.